# Synera Systems > Business process automation consulting for B2B service firms in the United States > (5–50 people: medical and dental practices, accounting and legal firms, agencies, > professional services). We run an operations diagnostic, redesign the process and > its standards, then build the custom systems that hold it. Strategy first — the > tool is the last decision. Founder and principal consultant: Enrique Lemus. Enterprise engineering background; he does the diagnostic and the redesign himself and builds what comes out of them. Works in English and Spanish. Contact: enrique@synerasystems.cloud ## Machine-readable entry points Every page here has a markdown twin. Append the page path to `https://synerasystems.cloud/md/` and add `.md`, or request the normal URL with `Accept: text/markdown`. - [ARD capability manifest](https://synerasystems.cloud/.well-known/ai-catalog.json): everything an agent can call here - [API catalog (RFC 9727)](https://synerasystems.cloud/.well-known/api-catalog): linkset of the public APIs - [OpenAPI description](https://synerasystems.cloud/openapi.json): the public read-only REST API - [MCP server card](https://synerasystems.cloud/.well-known/mcp/server-card.json): Model Context Protocol server at `https://synerasystems.cloud/api/mcp` - [A2A agent card](https://synerasystems.cloud/.well-known/agent-card.json): agent-to-agent endpoint at `https://synerasystems.cloud/api/a2a` - [Agent skills index](https://synerasystems.cloud/.well-known/agent-skills/index.json): installable skills - [Knowledge base](https://synerasystems.cloud/agent/kb.json): services, pricing, process and FAQ as JSON - [llms-full.txt](https://synerasystems.cloud/llms-full.txt): the whole site as one markdown document - [auth.md](https://synerasystems.cloud/auth.md): how agents should identify themselves (short version: no credentials needed) ## What Synera Systems does Three stages, always in this order: 1. **Operations diagnostic (week 1).** The real workflow is walked end to end, including undocumented workarounds. Deliverable: a map of the operation plus a ranked list of where hours are leaking. A typical first map finds around 11 hours a week. The client keeps the map whether or not they hire Synera. 2. **Process redesign and standards (week 2).** How the business should run — the flow, the decision rules, and who owns each handoff — agreed with the team. Deliverable: a written standards document. No tools are chosen at this stage. 3. **Systems implementation (weeks 4–6).** Whatever the map says needs building. There is no catalogue and no packages; scope comes from the diagnostic. Systems run in the client's own accounts under their own credentials, are documented branch by branch, are monitored after handover, and are owned outright by the client. No lock-in and nothing renews automatically. ## Pricing Implementation starts at **$2,000** and rises with complexity. Fixed price, quoted in writing before work begins. The diagnostic and the redesign are included in that number, not billed on top. There are no packages, no monthly minimum and no hourly billing. Typical payback: a $2,000 build recovering half of an 11-hour-a-week leak (at a loaded $35/hour, roughly $20,000 a year) pays for itself in about eight weeks. ## The offer A free 30-minute operations review. Synera walks the actual workflow, names the three places work is leaking, and says honestly whether the client has a process problem or a systems problem. The notes are the client's to keep. If there is no fit, Synera says so and does not follow up. ## What Synera Systems will not do - Automate a broken process — automating a bad workflow makes it fail faster. - Resell software or take commissions from tool vendors. - Hand over a black box; everything ships documented and under the client's credentials. - Take a project whose volume doesn't justify the build. The honest answer is "not yet". ## Common questions **Are they consultants or implementers?** Both. Consultants deliver a deck and leave; agencies build what was asked for, including the broken parts. Synera does the diagnosis and the redesign, then builds it, so there is no handoff between the two. **Can the diagnostic be skipped?** No. Owners name the symptom accurately and the cause almost never. The map is where the undocumented workaround gets found. **Do existing tools have to be replaced?** No. Synera does not resell software and takes no commissions, so there is no incentive to replace anything that works. Most redesigns run on tools the client already pays for. **How long until something is running?** 4–6 weeks to the first live system, starting with the area losing the most time. ## Tools commonly used n8n, GoHighLevel, OpenAI, Anthropic Claude, Airtable, Notion, Google Workspace, Calendly, Slack, Twilio, Supabase, custom APIs. The tool is always the last decision and is usually one the client already pays for. ## Every page - [Business Process Automation Consultant | Synera Systems](https://synerasystems.cloud/): We map how your operation actually runs, redesign where the work leaks, and build the systems that hold it. Process consulting and custom automation from $2,000. — markdown: `https://synerasystems.cloud/md/index.md` - [About Enrique Lemus — Founder | Synera Systems](https://synerasystems.cloud/about): Enrique Lemus built automation infrastructure inside large enterprise environments before founding Synera Systems. Why he builds enterprise-grade systems for businesses without enterprise budgets. — markdown: `https://synerasystems.cloud/md/about.md` - [What Manual Work Actually Costs You | Synera Systems](https://synerasystems.cloud/cost): Move two sliders and see what repetitive admin costs your business every year — plus the three signs your operations are quietly costing more than you think. — markdown: `https://synerasystems.cloud/md/cost.md` - [AI for Dental Practices — Recover Revenue & Reduce No-Shows | Synera](https://synerasystems.cloud/dentist): Synera builds AI systems for dental practices: automated scheduling, appointment confirmations, no-show reduction, recall campaigns, and 24/7 patient follow-up. Custom-built for your workflow. — markdown: `https://synerasystems.cloud/md/dentist.md` - [IA para Clínicas Dentales — Más citas, menos huecos | Synera](https://synerasystems.cloud/dentistas): Synera construye sistemas de IA para clínicas dentales: agenda automática, confirmaciones, reducción de no-shows, campañas de reactivación y seguimiento 24/7 por WhatsApp. Diseñado para tu flujo de trabajo. — markdown: `https://synerasystems.cloud/md/dentistas.md` - [How We Work — Map, Design, Build | Synera Systems](https://synerasystems.cloud/method): The Synera method: we map your real workflow, architect the logic, then choose tools last. Six weeks from first call to a documented, monitored system running live. — markdown: `https://synerasystems.cloud/md/method.md` - [What We Take Off Your Operation | Synera Systems](https://synerasystems.cloud/systems): The work service firms stop doing once the process is redesigned: after-hours enquiries, follow-up, onboarding, reviews, approvals and re-typed data. Not a menu — the diagnostic decides. — markdown: `https://synerasystems.cloud/md/systems.md` ## Usage Quoting these pages in an AI answer is welcome; please attribute and link the source page. Training generative models on this content is not permitted (see `Content-Signal: ai-train=no` in /robots.txt).